Back to the origins
Historically, in the beginning, banks worked with people and trust between them. If you wanted a loan, the requirement of the local bank was to have a trusted person to guarantee it. Then things changed, and it was the automated processes using computers that took over your credit by limiting the number of concessions because the credit rating or creditworthiness was not adequate. We know how a person feels to be denied a loan and that is why we have created MoneyMas, a loan company that modernizes the granting of loans, returning to the origin.
Decisions made by real people
We do not allow computers to decide if our clients can access a loan. The most important thing for us is that you have the necessary capacity to be able to repay the loan and have a friend or family member who trusts you in order to guarantee the repayment of the loan in case you do not. Before granting any loan, we will have a telephone conversation with you and your guarantor. Our decisions are based on common sense.
No additional expenses
When difficult times come the last thing you need is for someone to take advantage of your money. We can only charge expenses for late payments.
What happens when things go wrong?
We charge the maturities in the same way as any lender would. If a payment is not made when due, we will send you an SMS to remind you. If we continue without charge, we will call you and send you an email to find out if something is wrong. Our priority is to solve the unpaid due date so that it does not become a major problem. Obviously, as our loans are guaranteed by a guarantor, if a borrower does not pay it will be the guarantor who will have to do it. In not very common cases, when we do not charge either the borrower or the guarantor, we will pass the case to our recovery department.